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As we enter an exciting new phase of growth, new opportunities are available to join our Byron Bay Head Office and retail teams. Please send applications and expressions of interest to hello@st-agni.com.
Careers
St. Agni HQ, Byron Bay, NSW
Full-Time
We are seeking an experienced and highly detail-oriented Production Assistant & Product Developer (Accessories) to join our Production Team. This role supports design and production across categories including leather goods, footwear, and accessories. Working closely with the Designer and Production Manager, the Production Assistant & Product Developer will help bring accessories from concept to delivery. This includes managing development workflows, coordinating with suppliers, tracking seasonal progress, and ensuring timely delivery of SMS and bulk production.
RESPONSIBILITIES
- Assist in the end-to-end development of accessories collections - from initial concepts through to final Shipping Samples.
- Create detailed technical drawings and tech packs for footwear, leather goods, and accessories.
- Maintain and update specifications following fit reviews and sample assessments.
- Liaise directly with local and international suppliers and manufacturers to track developments.
- Work with freelance designers to move styles through sampling stages.
- Maintain accurate seasonal trackers and development timelines to ensure readiness for production handover.
- Update the range plan and PLM with style numbers, colourways, fabrications, and material details.
- Assist the Production Manager with sourcing and sampling of leathers, hardware, and components.
- Keep the fabric/leather tracker up to date with accurate material info and order statuses.
- Set up and maintain the seasonal masterfile with accessories-specific codes, colours, and imagery.
- Allocate and send care label and packaging artwork to suppliers, ensuring timely approvals.
- Maintain the care label and packaging library across all accessory categories.
- Reviewing & approve pre-production samples and confirming shipping samples.
- Coordinate and respond to product issues or returns from wholesale partners.
SKILLS & EXPERIENCE
- Advanced skills in Adobe Illustrator, Photoshop, and InDesign (for tech packs and artwork).
- Strong Excel and Microsoft Office skills (for tracking, masterfiles, and production documents).
- Experience working with Cin7 and Centric 8 is a benefit.
- Exceptional attention to detail and an understanding of construction and material specification for accessories.
- Clear communication and confident supplier management.
- Organised, self-motivated, and deadline-driven.
To apply for this position please send a cover letter outlining your connectedness to the brand, along with a C.V. to jack@st-agni.com
St. Agni HQ, Byron Bay, NSW
9 month maternity cover
The Customer Experience Manager’s role is to manage and oversee the St. Agni customer service and returns channels, including customer enquiries under the direction of the Marketing Manager. This person is responsible for overseeing social media enquiries and customer feedback, ensuring correct stock management, providing ongoing marketing support and retail support. This person also manages shared office spaces, amenities and supplies.
KEY ACCOUNTABILITY AREAS
Customer Returns / Exchanges
- Accurate and timely processing of customer returns and exchanges
- Accurate stock management
- Refund minimisation and revenue retention tactics
Customer Enquiries / Reviews
- Timely customer responses focused on driving a positive customer experience
- Revenue retention and sales focus
- Troubleshooting customer concerns with all departments to minimise negative brand interactions
Customer Returns Reporting
- Weekly reporting on key metrics within the returns portal
- Monthly comparative analysis
- Monthly improvements and suggestions based on business trends and industry benchmarks
Product Feedback
- Collection reporting on product feedback to wider team
- Driving strategies to reduce returns rate based on customer feedback
Management of Customer Experience Team
- Ensuring wider Customer Experience Team is trained and working effectively
Cooperation with Warehouse
- Working closely with the Warehouse Team to ensure correct stock management
Retail Boutique Support
- Providing knowledge and support to wider Retail Teams to ensure customer experience is of a high standard and consistent across the business
Marketing Support
- General support of the Marketing Department
Office Management
- Ordering and maintaining general office amenities
- Setting cleaning roster each month
- Create a shared amenities document for people to add required items for both kitchen and bathroom. (Tea, coffee, salt, pepper, tomato sauce, etc)
- Friday afternoon fridge clean out of unmarked items
- Ensure all appliances are being used correctly, cared for and stored correctly
- Ensure draws and cupboards remain organised and clean. Make time to reorganize the kitchen and bathroom if things get out of hand
- Wash kitchen tea towels each week and return to office
TECHNICAL REQUIREMENTS
This position requires proficiency with the following programs:
- Microsoft Suite (Word, Excel, Powerpoint)
- Experience with e-commerce platforms (Shopify) and inventory platforms (Cin7)
- Experience with social media platforms (Facebook, Instagram, Pinterest)
- Experience with communications platforms (Gorgias)
- Experience with product returns portal (Loop)
- Experience with cloud-based filing (OneDrive, Google Drive or similar)
- Knowledge and understanding of international fashion industry and customer experience and returns
- Excellent written and verbal communication skills
ATTRIBUTES, VALUES & BEHAVIOURS
- A natural leader and collaborator
- Lives by the St. Agni Values as the code of customer and people conduct
- Works by and respects the St. Agni Diversity & Inclusion Policy
- Adherence to HR policies and procedures
- Leads from the front, with a strong work ethic demonstrated by showing discretionary effort in times of need
- Embraces change and innovation
- Natural curiosity and desire to learn and grow
- Operates with a growth mindset, is future focused and embraces a ‘one customer’ approach to creating amazing and bespoke St. Agni customer experiences
To apply for this position, please send a cover letter and C.V. outlining your skills and connection to the brand to kendell@st-agni.com
St. Agni Brisbane Boutique, QLD
Casual
We are looking for an experienced, approachable, and goal-driven individual to join our Brisbane team at our store on James Street, Fortitude Valley.
This person will have a proven record of retail success, a customer-centric approach, and a strong affiliation with the St. Agni brand.
Reporting directly to the Boutique Manager, this role is responsible for delivering exceptional client experiences, maintaining boutique standards, and striving toward daily budgets. Strong communication, teamwork, and autonomy are essential.
This role requirements availability from Thursday to Monday at a minimum. To apply for this position, please send a cover letter and C.V. outlining your skills and connection to the brand to tenya@st-agni.com.
St. Agni HQ, Byron Bay, NSW
We are looking for a strategic and hands-on Logistics & Operations Manager to join our Byron Bay HQ team. Reporting to the General Manager, this role is responsible for overseeing all logistics functions, including inventory management, warehousing, freight, and operational processes across our wholesale, retail, and e-commerce channels.
ABOUT THE ROLE
The Logistics & Operations Manager will lead and support our Warehouse Manager and team to ensure our supply chain runs efficiently and seamlessly. From inbound shipments and stock flow to dispatch timelines and reporting, this role plays a key part in the operational success of the business. You’ll be focused on scaling logistics processes to support growth, while maintaining the high standards and attention to detail that define the St. Agni brand.
KEY RESPONSIBILITIES
End-to-End Logistics
Oversight
Proven experience managing end-to-end logistics and supply chain processes, from global freight coordination to last-mile delivery. Comfortable overseeing international and domestic shipments, navigating duties and tariffs, and working closely with suppliers and 3PL partners.
Operational Leadership
Experience in building and refining operations to support scale. Skilled in identifying inefficiencies, introducing best practices, and implementing systems that optimise workflows across retail, e-commerce, and wholesale fulfilment.
Systems & Reporting Capability
Strong knowledge of platforms such as Shopify, Cin7 (or similar), and Microsoft Excel. Able to generate and interpret reporting on stock movement, delivery performance, and inventory accuracy, and use data to inform decision-making.
People Management & Collaboration
Experienced in managing cross-functional teams with a calm and solutions-focused leadership style. You’ll work closely with our Warehouse Manager to ensure day-to-day operations are aligned and supported, while also liaising with the broader product, planning, and finance teams.
Strategic Planning & Communication
An organised and proactive leader who thrives in a dynamic environment. Confident in forward planning for seasonal drops, managing critical path timelines, and communicating clearly across departments and external partners.
To apply for this position please send a cover letter outlining your connectedness to the brand, along with a C.V. to lara@St-agni.com
St. Agni Sydney, NSW (Bondi & Paddington Boutiques)
We are seeking a talented and experienced Dual Site Manager to lead our Bondi and Paddington boutiques in Sydney. Reporting to the Retail Operations Manager, this is a key leadership role responsible for driving operational excellence, cultivating a strong store culture, and delivering an elevated customer experience across both locations.
ABOUT THE ROLE
As Dual Site Manager, you will oversee the daily operations of two boutiques, leading high-performing teams and ensuring the St. Agni brand is represented with consistency, care, and intention. This is a hands-on role that requires strategic thinking, strong leadership, and a deep appreciation for our product, people, and philosophy.
KEY RESPONSIBILITIES
Proven Multi-Site Leadership
Demonstrated experience managing multiple locations or large-format teams, with a focus on connection, culture, and clear communication. You’re able to motivate, align, and unify teams under a single brand vision.
Operational & Commercial Expertise
Confident in overseeing daily operations, including rostering, stock management, visual merchandising, and store administration. Proficient in platforms such as Cin7, Shopify, Deputy, Kepler, and the Microsoft Suite. Commercially minded, with a strong understanding of budgets, KPIs, and performance drivers.
Customer Experience & Brand Alignment
A passion for delivering an elevated, thoughtful experience to every customer. Experience working with VIP clientele and a natural ability to uphold brand standards through both service and presentation.
People Leadership & Development
Strong capability in building team performance through recruitment, onboarding, training, and coaching. Brings clarity and care to leadership, with a structured approach to performance management and succession planning.
Communication, Organisation & Initiative
A proactive communicator who thrives in a fast-paced, dynamic environment. Skilled at managing competing priorities, responding with agility, and leading with calm, solution-focused energy across both boutiques.
To apply for this position, please send a cover letter and C.V. outlining your skills and connectedness to the brand to meg@st-agni.com
St. Agni Loyalty
An exclusive VIP program to earn and redeem points on every St. Agni purchase, online and in-stores.
Careers
As we enter an exciting new phase of growth, new opportunities are available to join our Byron Bay Head Office and retail teams. Please send applications and expressions of interest to hello@st-agni.com.
St. Agni HQ, Byron Bay, NSW
9 month maternity cover
The Customer Experience Manager’s role is to manage and oversee the St. Agni customer service and returns channels, including customer enquiries under the direction of the Marketing Manager. This person is responsible for overseeing social media enquiries and customer feedback, ensuring correct stock management, providing ongoing marketing support and retail support. This person also manages shared office spaces, amenities and supplies.
KEY ACCOUNTABILITY AREAS
Customer Returns / Exchanges
- Accurate and timely processing of customer returns and exchanges
- Accurate stock management
- Refund minimisation and revenue retention tactics
Customer Enquiries / Reviews
- Timely customer responses focused on driving a positive customer experience
- Revenue retention and sales focus
- Troubleshooting customer concerns with all departments to minimise negative brand interactions
Customer Returns Reporting
- Weekly reporting on key metrics within the returns portal
- Monthly comparative analysis
- Monthly improvements and suggestions based on business trends and industry benchmarks
Product Feedback
- Collection reporting on product feedback to wider team
- Driving strategies to reduce returns rate based on customer feedback
Management of Customer Experience Team
- Ensuring wider Customer Experience Team is trained and working effectively
Cooperation with Warehouse
- Working closely with the Warehouse Team to ensure correct stock management
Retail Boutique Support
- Providing knowledge and support to wider Retail Teams to ensure customer experience is of a high standard and consistent across the business
Marketing Support
- General support of the Marketing Department
Office Management
- Ordering and maintaining general office amenities
- Setting cleaning roster each month
- Create a shared amenities document for people to add required items for both kitchen and bathroom. (Tea, coffee, salt, pepper, tomato sauce, etc)
- Friday afternoon fridge clean out of unmarked items
- Ensure all appliances are being used correctly, cared for and stored correctly
- Ensure draws and cupboards remain organised and clean. Make time to reorganize the kitchen and bathroom if things get out of hand
- Wash kitchen tea towels each week and return to office
TECHNICAL REQUIREMENTS
This position requires proficiency with the following programs:
- Microsoft Suite (Word, Excel, Powerpoint)
- Experience with e-commerce platforms (Shopify) and inventory platforms (Cin7)
- Experience with social media platforms (Facebook, Instagram, Pinterest)
- Experience with communications platforms (Gorgias)
- Experience with product returns portal (Loop)
- Experience with cloud-based filing (OneDrive, Google Drive or similar)
- Knowledge and understanding of international fashion industry and customer experience and returns
- Excellent written and verbal communication skills
ATTRIBUTES, VALUES & BEHAVIOURS
- A natural leader and collaborator
- Lives by the St. Agni Values as the code of customer and people conduct
- Works by and respects the St. Agni Diversity & Inclusion Policy
- Adherence to HR policies and procedures
- Leads from the front, with a strong work ethic demonstrated by showing discretionary effort in times of need
- Embraces change and innovation
- Natural curiosity and desire to learn and grow
- Operates with a growth mindset, is future focused and embraces a ‘one customer’ approach to creating amazing and bespoke St. Agni customer experiences
To apply for this position, please send a cover letter and C.V. outlining your skills and connection to the brand to kendell@st-agni.com
St. Agni Brisbane Boutique, QLD
Casual
We are looking for an experienced, approachable, and goal-driven individual to join our Brisbane team at our store on James Street, Fortitude Valley.
This person will have a proven record of retail success, a customer-centric approach, and a strong affiliation with the St. Agni brand.
Reporting directly to the Boutique Manager, this role is responsible for delivering exceptional client experiences, maintaining boutique standards, and striving toward daily budgets. Strong communication, teamwork, and autonomy are essential.
This role requirements availability from Thursday to Monday at a minimum. To apply for this position, please send a cover letter and C.V. outlining your skills and connection to the brand to
St. Agni HQ, Byron Bay, NSW
We are looking for a strategic and hands-on Logistics & Operations Manager to join our Byron Bay HQ team. Reporting to the General Manager, this role is responsible for overseeing all logistics functions, including inventory management, warehousing, freight, and operational processes across our wholesale, retail, and e-commerce channels.
ABOUT THE ROLE
The Logistics & Operations Manager will lead and support our Warehouse Manager and team to ensure our supply chain runs efficiently and seamlessly. From inbound shipments and stock flow to dispatch timelines and reporting, this role plays a key part in the operational success of the business. You’ll be focused on scaling logistics processes to support growth, while maintaining the high standards and attention to detail that define the St. Agni brand.
KEY RESPONSIBILITIES
End-to-End Logistics Oversight
Proven experience managing end-to-end logistics and supply chain processes, from global freight coordination to last-mile delivery. Comfortable overseeing international and domestic shipments, navigating duties and tariffs, and working closely with suppliers and 3PL partners.
Operational Leadership
Experience in building and refining operations to support scale. Skilled in identifying inefficiencies, introducing best practices, and implementing systems that optimise workflows across retail, e-commerce, and wholesale fulfilment.
Systems & Reporting Capability
Strong knowledge of platforms such as Shopify, Cin7 (or similar), and Microsoft Excel. Able to generate and interpret reporting on stock movement, delivery performance, and inventory accuracy, and use data to inform decision-making.
People Management & Collaboration
Experienced in managing cross-functional teams with a calm and solutions-focused leadership style. You’ll work closely with our Warehouse Manager to ensure day-to-day operations are aligned and supported, while also liaising with the broader product, planning, and finance teams.
Strategic Planning & Communication
An organised and proactive leader who thrives in a dynamic environment. Confident in forward planning for seasonal drops, managing critical path timelines, and communicating clearly across departments and external partners.
To apply for this position please send a cover letter outlining your connectedness to the brand, along with a C.V. to
St. Agni Sydney, NSW (Bondi & Paddington Boutiques)
We are seeking a talented and experienced Dual Site Manager to lead our Bondi and Paddington boutiques in Sydney. Reporting to the Retail Operations Manager, this is a key leadership role responsible for driving operational excellence, cultivating a strong store culture, and delivering an elevated customer experience across both locations.
ABOUT THE ROLE
As Dual Site Manager, you will oversee the daily operations of two boutiques, leading high-performing teams and ensuring the St. Agni brand is represented with consistency, care, and intention. This is a hands-on role that requires strategic thinking, strong leadership, and a deep appreciation for our product, people, and philosophy.
KEY RESPONSIBILITIES
Proven Multi-Site Leadership
Demonstrated experience managing multiple locations or large-format teams, with a focus on connection, culture, and clear communication. You’re able to motivate, align, and unify teams under a single brand vision.
Operational & Commercial
Expertise
Confident in overseeing daily operations, including rostering, stock management, visual merchandising, and store administration. Proficient in platforms such as Cin7, Shopify, Deputy, Kepler, and the Microsoft Suite. Commercially minded, with a strong understanding of budgets, KPIs, and performance drivers.
Customer Experience & Brand Alignment
A passion for delivering an elevated, thoughtful experience to every customer. Experience working with VIP clientele and a natural ability to uphold brand standards through both service and presentation.
People Leadership & Development
Strong capability in building team performance through recruitment, onboarding, training, and coaching. Brings clarity and care to leadership, with a structured approach to performance management and succession planning.
Communication, Organisation & Initiative
A proactive communicator who thrives in a fast-paced, dynamic environment. Skilled at managing competing priorities, responding with agility, and leading with calm, solution-focused energy across both boutiques.
To apply for this position, please send a cover letter and C.V. outlining your skills and connectedness to the brand to meg@st-agni.com
St. Agni HQ, Byron Bay, NSW
We are seeking an experienced and talented Merchandiser & Planner to join our team in Byron Bay. This person is crucial for supporting the success of collections, ensuring a cohesive product assortment, and optimising inventory and sales performance across all channels. This person will oversee merchandising strategies, stock allocation, branch replenishment and pricing for all ecommerce and bricks and mortar sales channels.
RESPONSIBILITIES
Merchandising
- Develop and execute merchandising strategies that align with St. Agni’s brand vision and seasonal themes.
- Collaborate with the design team to curate product assortments that reflect customer demand, market trends, and business objectives.
- Conduct detailed competitor and market analysis to identify opportunities and inform collection planning.
- Partner with marketing and retail teams to ensure products are showcased effectively across e-commerce, retail stores, and wholesale channels.
- Maintain a deep understanding of customer preferences to influence product range development and pricing strategies.
Planning
- Create detailed sales and inventory forecasts for collections, ensuring optimal stock levels and minimizing overstock or sellout risks.
- Work collaboratively with the wider team to execute an effective collection buy.
- Monitor and analyse sales performance across all channels to inform future planning and adjustments.
- Collaborate with production teams to ensure timely delivery of collections, aligning supply with demand.
- Oversee stock allocation and replenishment strategies to maximize sales opportunities and maintain an exceptional customer experience.
- Develop and maintain financial plans, including sales, margin, and inventory goals.
- Develop pricing architecture reports and product offering SWOT analysis.
To apply for this position, please send a cover letter and C.V. outlining your skills and connectedness to the brand to our General Manager
St. Agni Loyalty
An exclusive VIP program to earn and redeem points on every St. Agni purchase, online and in-stores.